Five messages that answer an introduction and close the loop

Reply within a day, thank the person who introduced you in one line, and propose a specific next step to the new contact. Then close the loop with the introducer once you have spoken.

An introduction is a favour with two people watching. Reply within a day, thank the introducer briefly, and give the new contact one easy next step. Later, tell the introducer how it went. In the examples, Hana Petrosyan has introduced you to Ines Varga of Tilde Learning, and each message is complete as written.

Five messages, in the order you will need them

A one liner, replying to the introduction

Fits the reply to the email that introduced you.

Thank you, Hana, moving you to bcc. Ines, good to pick this up after the edtech meetup. Would Tuesday or Thursday suit for a short call?

A three sentence note to the new contact

Fits when you write separately to the person you were introduced to.

Ines, Hana tells me Tilde Learning is looking at how to train teachers on new courseware. I have spent years helping suppliers pilot courseware with schools, and a short conversation could be useful to us both. Would you have half an hour next week?

One with a concrete offer

Fits a busy contact who may not need a call.

Ines, thank you for taking the introduction. Before we speak, here is a one page outline of how a school pilot could run, which covers the teacher training question.

If it answers what you need, no call is necessary. If not, I can do Wednesday at ten your time.

One for a warmer relationship, closing the loop

Fits the introducer, once the meeting has happened; report what really came of it.

Hana, a quick thank you. Ines and I spoke on Wednesday and we are planning a pilot with two schools. I owe you a dinner, and I mean it.

One in a more formal register

Fits a senior contact who was introduced to you by a third party.

Dear Ms Varga,

Ms Petrosyan kindly suggested I write to you. I advise suppliers on school pilots, and I would be grateful for a brief conversation at your convenience about teacher training for new courseware.

I am happy to work around your schedule.

With kind regards,

Three things to get right

• Move the introducer to bcc in your reply, so their inbox is spared the scheduling.
• Propose two specific times rather than asking when suits.
• Write the loop closing note within a week of the meeting, good news or not.

Where Marrow fits

Tell Marrow who made the introduction in a note on the person. It drafts a message when you ask and, once you set a follow up for closing the loop, reminds you on that day. You send every message yourself, because Marrow does not send messages on your behalf. Marrow is in Beta. If you receive an introduction once a quarter, a starred email does the job just as well.

Related

• Follow up message templates
• Messages after a referral
• Thank you after coffee
• How to remember names and details

Last updated 10 October 2026.